In response to Gov. Gavin Newsom’s declaration of a state of emergency in Siskiyou County, Health Net is providing special assistance to ensure that its members affected by the ongoing wildfire have access to essential prescription medications and other healthcare services to assist them in coping with grief, loss, stress, or trauma. Members of the Health Net can also contact MHN for help coping. Referrals to mental health counselors, local providers, and phone consultations are available through MHN. These services can assist members in dealing with sorrow, stress, or trauma caused by the wildfires. The MHN helpline is open 24 hours a day, seven days a week, and may be reached at 1-800-227-1060. If members are unable to reach their primary care provider during a declared state of emergency, Health Net offers free telehealth services. Members may refer to the back of their Health Net ID card for more information on how to access telehealth services in order to schedule an appointment. Members can access the same information by registering for and signing onto HealthNet.com.
In response to Gov. Gavin Newsom’s declared state of emergency in Siskiyou County, Health Net is providing special assistance to ensure its members affected by the ongoing wildfire have access to essential prescription medications and other healthcare services to help them cope with grief, loss, stress or trauma.
- During evacuations, members in Siskiyou County affected by the wildfire can obtain an emergency supply from the drug store where they originally filled their prescription.
- If their drug store is closed, members can call Health Net at 1-800-400-8987 for assistance.
Help with Coping
Health Net members can also call MHN for coping support. MHN can offer referrals to mental health counselors, local services, or phone consultations. These services can help members cope with grief, stress, or trauma related to the wildfires. MHN operates their hotline 24 hours a day, seven days a week, and can be reached at 1-800-227-1060.
Video Medical Appointments
If members cannot reach their primary care provider during a declared state of emergency, Health Net provides access to telehealth services at no cost. To make an appointment, members should reference the back of their Health Net ID card for more information on how to access telehealth services. Members can find this same information by registering with and logging on to HealthNet.com.
Information for Healthcare Providers
- Emergency prescription refill guidelines
- Escalating approvals to reduce approval turnaround times
- Approval for out-of-network treatments when in-network resources are unavailable
Other Important Information
Depending on how long the members need additional assistance, Health Net may take additional steps to ensure its members have access to necessary healthcare services as necessary.Source: PR Newswire