A virtual access plan is being launched by Ambetter, a Centene healthcare program, and Teladoc Health. Members of Ambetter Virtual Access, which debuts in January 2022 in Michigan, Mississippi, South Carolina, and Texas, are assigned to a care team that can help them navigate the plan’s virtual primary care, specialists, and mental healthcare.
- Access: According to the news release, the plan gives users access to Teladoc Primary360, which provides 24/7 virtual urgent care, screenings, and condition management, among other services. Ambetter Virtual Access will cater to changing consumer demands, such as a growing interest in virtual treatment and cost-effectiveness.
- Commitments: “As consumer preferences evolve, Ambetter is committed to leveraging technology and making access to quality healthcare more affordable and convenient,” said Brent Layton, president, and COO of Centene. “As the largest marketplace provider in the country by enrollment and market share, we are pleased to partner with Teladoc Health and provide this new and innovative health plan to our members.”
- Deliverance: When delivered through the Teladoc Primary360 service, which gives members access to a Teladoc primary care physician and Care Team, offering a range of services including the virtual delivery of 24/7 urgent care, prevention, screening, and ongoing condition management, as well as navigation to Ambetter’s in-person, high-quality network providers, Ambetter Virtual Access members will benefit from low premiums and $0 visit costs for all virtual care.
- Virtual hub: “Ambetter and Teladoc Health together are perfectly positioned to deliver integrated care where Primary360 is the virtual hub for a broad range of health services at home, paired with a hybrid, and in-person experience when the member needs it,” said Kelly Bliss, President of U.S. Group Health at Teladoc Health. “Our partnership targets many of the historical challenges to healthcare access, opening up primary care to those looking for a healthcare experience designed around them. Primary360 will empower more people to live their healthiest lives.”
- Provider: In addition, when referred by a virtual care provider, select in-network lab and other preferred in-network services will be given for a $0 co-pay. Through Ambetter’s broad provider network of healthcare practitioners and hospitals, Ambetter Virtual Access customers will also have access to complete non-virtual treatment.