4.5 stars to 3.5 stars<\/a>. This change has had a widespread impact, affecting almost half of Humana\u2019s Medicare Advantage membership and the majority of its employer group plans.<\/p>\r\n\r\n\r\n\r\nHumana attributes this drop to narrowly missing higher industry cut points in a small number of measures, leading to a significant downgrade in the star ratings. These cut points are determined by CMS and reflect thresholds that plans must meet to receive higher ratings. In some cases, it believes there may have been errors in the calculation of certain results and industry threshold cut points, which may have contributed to the lower ratings.<\/p>\r\n\r\n\r\n\r\n
The decrease in star ratings does not reflect a sudden decline in the quality of care or services provided by Humana. Instead, it suggests that the company narrowly missed the thresholds necessary for higher star ratings, possibly due to increased competition or changes in the industry standards set by CMS.<\/p>\r\n\r\n\r\n\r\n
Potential Impact on Revenues and Financial Outlook<\/h2>\r\n\r\n\r\n\r\n
The decrease in star ratings is expected to affect Humana’s quality bonus payments in 2026. These payments are tied to the star ratings of Medicare Advantage plans, with higher-rated plans receiving larger bonuses. A reduction in these payments could result in a significant loss of revenue for Humana.<\/p>\r\n\r\n\r\n\r\n
Humana\u2019s financial outlook for 2024 and 2025 remains unaffected by this decline in star ratings. However, the company is exploring options to mitigate potential revenue loss in 2026. It has filed appeals with CMS to review its star ratings, hoping to correct any errors in the calculations that contributed to the lower ratings.<\/p>\r\n\r\n\r\n\r\n
Humana\u2019s Response and Future Strategy<\/h2>\r\n\r\n\r\n\r\n
In response to the star ratings decline, Humana is taking proactive steps to address the potential financial shortfall in 2026. The company is actively working to resolve any discrepancies in the ratings and improve its performance on the measures where it fell short. This effort will involve a detailed review of CMS’s feedback and recalibration of its strategies to meet or exceed industry standards in the future.<\/p>\r\n\r\n\r\n\r\n
Additionally, Humana has made the difficult decision to stop offering Medicare Advantage plans in 13 counties starting in 2025. This move is driven by rising medical costs and lower reimbursements from CMS, which have made it financially challenging to continue offering coverage in certain areas. The exit will affect approximately 560,000 beneficiaries, or 10% of its Medicare Advantage membership.<\/p>\r\n\r\n\r\n\r\n
Despite these challenges, Humana expects to retain about half of the members affected by these plan exits. In most areas where the company is ending plans, it will continue to offer alternative Medicare Advantage options to provide continuity of care for its members.<\/p>\r\n\r\n\r\n\r\n
Implications for Members and Medicare Advantage Plans<\/h2>\r\n\r\n\r\n\r\n
The decline in star ratings may cause concern among Humana’s Medicare Advantage members, particularly those who were previously enrolled in plans rated 4 stars or higher. The star ratings system is often used by Medicare beneficiaries to select the highest quality plans, and a lower rating may impact member retention and satisfaction.<\/p>\r\n\r\n\r\n\r\n
However, Humana’s commitment to improving its performance and addressing the issues that led to the decline in ratings should provide some reassurance to its members. The company is focused on ensuring that its Medicare Advantage plans continue to deliver high-quality care and services, despite the temporary setback in its star ratings.<\/p>\r\n\r\n\r\n\r\n
For members in the counties where Humana is discontinuing its Medicare Advantage plans, the company is working to provide alternative options and minimize disruption to their coverage. In many cases, members will have the opportunity to switch to other Humana plans or select coverage from another insurer offering plans in their area.<\/p>\r\n\r\n\r\n\r\n
Conclusion<\/h2>\r\n\r\n\r\n\r\n
Humana’s significant decline in Medicare Advantage star ratings for 2025 is a concerning development for both the company and its members. The decrease from 94% to 25% of members enrolled in plans rated 4 stars or higher represents a major shift, with the potential to negatively affect its revenue in 2026. However, the company remains committed to addressing the issues that led to the decline and is working on strategies to mitigate the financial impact.<\/p>\r\n\r\n\r\n\r\n
As Humana navigates these challenges, it continues to focus on delivering high-quality care to its Medicare Advantage members and improving its performance in the CMS star ratings system. With ongoing efforts to correct any errors and adjust its strategies, It aims to regain its top-tier status in the Medicare Advantage market.<\/p>\r\n\r\n\r\n\r\n
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