{"id":3028,"date":"2021-10-22T06:14:59","date_gmt":"2021-10-22T06:14:59","guid":{"rendered":"https:\/\/healthplan.distilinfo.com\/?p=3028"},"modified":"2021-10-22T06:15:01","modified_gmt":"2021-10-22T06:15:01","slug":"alan-murray-empire-blue-cross-ceo-suggests-innovative-ways-to-improve-digital-integration","status":"publish","type":"post","link":"https:\/\/distilinfo.com\/healthplan\/alan-murray-empire-blue-cross-ceo-suggests-innovative-ways-to-improve-digital-integration\/","title":{"rendered":"Alan Murray, Empire Blue Cross CEO suggests innovative ways to improve digital integration"},"content":{"rendered":"\n

The COVID-19 pandemic jolted healthcare out of its macro-and micro-comfort zones, forcing payers to come up with new ways to meet consumer demands. In a recent article for the Albany Inno, Alan Murray, CEO, and president of Empire BlueCross penned down his thoughts.<\/p>\n\n\n\n

  1. Embodiment:<\/em><\/strong> Early on, this shift was embodied by Empire BlueCross’ adjustment from using its virtual LiveHealthOnline solution for urgent health needs to use it to broaden specialty care horizons.<\/li>
  2. Service:<\/em><\/strong> Anthem Link, a technology-enabled service for small businesses that allows them to digitally manage health and wellness, is in the same boat. Artificial intelligence-driven symptom-checking, digital action plans, online counseling, and other features help small enterprises.<\/li>
  3. Integration:<\/em><\/strong> Murray noted that improving digital integration is responsible for most of this progress. By the end of 2022, Empire BlueCross hopes to have 80 percent of its members connected to the payer through admission and discharge alerts, as well as medical record access.<\/li>
  4. Career: <\/em><\/strong>Murray most served as President and CEO of Northwell\u2019s CareConnect Insurance Company, Inc., the first provider-owned health plan on the New York State of Health marketplace. Before his career at Northwell, he held the position of Vice President, New York Market Lead at United Healthcare for more than four years and spent five years at Anthem prior to that as Regional Vice President, New York Provider & Ancillary Network Development.<\/li>
  5. Credentials:<\/em><\/strong> Murray completed his Bachelor of Science degree at the Open University, in Milton Keynes, United Kingdom and served as Second Officer in the British Merchant Navy for nearly six years. He and his family live on Long Island, and he will be based in Empire\u2019s Manhattan office.<\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"

    The COVID-19 pandemic jolted healthcare out of its macro-and micro-comfort zones, forcing payers to come up with new ways to… Continue Reading <\/i><\/a><\/p>\n","protected":false},"author":8,"featured_media":3029,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-3028","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-distilinfo-originals","8":"entry"},"_links":{"self":[{"href":"https:\/\/distilinfo.com\/healthplan\/wp-json\/wp\/v2\/posts\/3028"}],"collection":[{"href":"https:\/\/distilinfo.com\/healthplan\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/distilinfo.com\/healthplan\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/distilinfo.com\/healthplan\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/distilinfo.com\/healthplan\/wp-json\/wp\/v2\/comments?post=3028"}],"version-history":[{"count":1,"href":"https:\/\/distilinfo.com\/healthplan\/wp-json\/wp\/v2\/posts\/3028\/revisions"}],"predecessor-version":[{"id":3030,"href":"https:\/\/distilinfo.com\/healthplan\/wp-json\/wp\/v2\/posts\/3028\/revisions\/3030"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/distilinfo.com\/healthplan\/wp-json\/wp\/v2\/media\/3029"}],"wp:attachment":[{"href":"https:\/\/distilinfo.com\/healthplan\/wp-json\/wp\/v2\/media?parent=3028"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/distilinfo.com\/healthplan\/wp-json\/wp\/v2\/categories?post=3028"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/distilinfo.com\/healthplan\/wp-json\/wp\/v2\/tags?post=3028"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}