In today's daily Fast Five, we give out our annual Omnistars Award to the Top 20 Omnichannel Operators for 2022, and, of course, discuss the day’s top headlines, too.

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Today's Fast Five Tue, 10 May 2022
Fast Five
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Hello Omni Talk Fans! Today is a special day in that it marks the culmination of many months of hard work.

As I teased last week, we are excited to announce the official winners of our first-ever OmniStars Award, the award meant to recognize the Top 20 Omnichannel Operators of 2022!

With the help and support of Quorso, Anne and I scoured every headline that we covered over the past year to compile a who's who list of the best of the best retail operators. Every name was ripped from a headline and then forced ranked in terms of impact.

So suffice it to say, our jobs got very tough, as we tried to cull the list down to just the best 20 people.

Our goal was to recognize the people in retail organizations who are actually driving change, as opposed to industry pundits who just talk about it on social media and even CEOs who, let's face it, often get acclaim just because of their titles.

We sincerely hope you take a look at our list of award winners by clicking here or on the image up above.

And, if you happen to know or work with any of the winners, please give them a salute on social media because, lord knows, the pandemic hasn't been easy and this crew deserves it!

In today's Fast Five Headlines:

IKEA plans to retool its existing stores to increase e-commerce shipping capacity and productivity. (Read More)
Adidas aims to pick up where Nike left off and to triple its revenue with Foot Locker by 2025. (Read More)
Best Buy plans to sell an expanded assortment of beauty tech. (Read More)
Unilever plans to deploy on-demand, robotic ice cream trucks with Robomart out in Los Angeles. (Read More)
And Omni Talk's favorite punching bag to punch while it is down, Instacart, indeed did report that sales fell 4% year-over-year in its last quarter. (Read More)

Be careful out there,

-- Chris, Anne, and the entire Omni Talk team

P.S. This week's story on Unilever and Robomart is really cool.

Anne and I have been on the scent of Robomart for awhile now. Back in 2019 we interviewed their CEO Ali Ahmed right from the floor of Shoptalk.

If you need a bit of Omni Talk nostalgia, you can give our interview with Ali a listen by clicking here.

P.P.S. Next Wednesday on LinkedIn, Anne and I are chatting with Talkdesk's Genesis Miranda Longo and Antonio Gonzalez about how the pandemic, technology, and generational differences are converging to change how we think about customer service and loyalty.

Both Genesis and Antonio will be onhand live to take your questions.

You can register here or by clicking on the image right below this sentence.

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Editors: Chris Walton & Anne Mezzenga

Chris Walton and Anne Mezzenga are leading experts and influencers in omnichannel retailing. Connect with Chris and Anne on Linkedin.

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