Hello Omni Talk Fans! Well, this is it. Our last Omni Talk email newsletter of 2022.

To help us bring the year to a close, we invited two of our favorite guests from the A&M Consumer and Retail Group, David Ritter and David Brown, to recognize the top highlights and lowlights in retail over the past year.

In our last Fast Five Podcast of 2022, we handed out hardware in the following categories:

- Retailer of the Year

- CEO of the Year

- Retail Technology of the Year

- Most Overhyped Retail Technology of the Year

- Headline of the Year

- Headline that Deserved More Attention than It Received

- Best New Retail Partnership of the Year

- And Best Strategy Move of the Year from a Struggling Retailer

There’s all that, plus we end the show by predicting tomorrow’s 2023 headlines, today. 

Listen to This Week’s Fast Five Podcast

Be careful out there,

-- Chris, Anne, and the entire Omni Talk team

P.S. We are starting off 2023 with a bang!

We have invited Talkdesk’s Antonio Gonzalez back once again to share his thoughts on all the ways retail customer service will evolve in 2023 live on LinkedIn.

You can register to hear what Antonio has to say by clicking here or on the image below.

It should be a great primer to start the year and to help get your minds thinking already on how best to attack Holiday 2023.

Yeah, I just said that. Because if you are in retail, you are already living that last sentence.

P.P.S. Omni Talk is going dark until we return again on January 6, 2023.

Thank you to every one of you that reads this newsletter every week, that likes and engages with our content on social media, and that comes up to us at trade shows to take the time out of your busy schedules to tell us how much you love our Fast Five podcast.

Every difference makes a difference, and the difference you all have made on Anne and me truly melts our hearts.

Thank you.