- The growing number of “zombie” Amazon Fresh stores lying dormant throughout the country.
- Schnucks expanding its flexforce employment initiative to more stores and why it is an important initiative on which to keep an eye.
- American Eagle taking its frenemy network approach directly to malls by way of a new warehouse leasing partnership with JLL.
- DoorDash making another smart move, while Instacart struggles with its own identity, as it gets into return reverse logistics.
- And closed with a spotlight on an interesting startup out of Israel, Super Duper, that asks the question, “If grocers are reticent to invest in microfulfillment tech, why not just become a microfulfillment-based grocer instead?”
There’s all that, plus Fukubukuro lucky bags, the Nike Fit class Anne would most like to watch on Netflix, and both the disturbing and also the quite possibly pleasurable features of Kroger’s new smart apron.
Listen to This Week’s Fast Five Podcast
Be careful out there,
-- Chris, Anne, and the entire Omni Talk team
P.S. Interactive and unified – those are the two words we would use to describe the evolution of retail customer service in 2023 and beyond.
So we are pleased to announce that Talkdesk’s Antonio Gonzalez, Senior Manager of Industries Research & Insights, will join Anne and me for the first live Omni Talk Ask An Expert Series of 2023 to provide his expert opinion on how retailers and brands should approach this new interactive and unified world of retail customer service.
The interview will take place next Wednesday at 12 PM EST.
You can register by clicking here or on the big image right below this sentence.
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