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Hello Omni Talk Fans. On our bookends today: my latest Forbes article on Best Buy's subscription program, and we've got a 1-minute video on why an omnichannel market view matters from NielsenIQ.
But, enough of that already, we have to talk Amazon.
Did you see the news? A new hair salon? WTF?
Well, chances are the new salon has nothing to do with hair care and is probably just another version of Amazon's bookstores that no one ever cared about and that likely became the first testing grounds for Amazon Go's checkout-free technology.
In today's Fast Five headlines:
- Amazon says it is opening a hair salon in London, and we think the operative phrase is "point-and-learn" which sounds awfully like "just walk out" and, therefore, could be about way more than hair care in the long-run, especially when one considers the future of in-store haptic experiences and AR. (Read More)
- Lululemon is launching a resale program, and Anne is already contemplating it as her Omni Talk fall back plan. (Read More)
- After insisting its customers pay with an arm and a leg,Whole Foods' is now letting its customers pay with their palms. (Read More)
- LVMH, Richemont and Prada -- three words I never thought I would write in this newsletter or say aloud to anyone with a straight face -- have formed their own blockchain consortium. (Read More)
- And no one knows why, but Lord & Taylor is back in business online? (Read More)
No, seriously? Can someone explain the last headline to us?
We can think of 1,000 things retail needs more than a Lazarus Lord & Taylor.
Be careful out there,
-- Chris, Anne, and the entire Omni Talk team
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