Macy's is ordered to pay sales commission restitution to union employees on the money it earned from its self-checkout mobile app, which is remarkable for two reasons: 1) Macy's didn't think about this issue in advance? 2) People actually used Macy's self-checkout app?

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Today's Fast Five Tue, 04 May 2021
A Pandamic Retail Epiphany: Control Trumps Speed
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Hello Omni Talk Fans. "Control, control! You must learn control!"

Poignant words, whether learning the force (thanks Yoda), or trying to figure out what in the hell this past year of pandemic-filled retailing has been all about.

In my latest article for Omni Talk, I share why control trumps speed in the battle for retail supremacy. You can read the article above or by clicking here.

And, in other news, today's Fast Five headlines are an eclectic mix that would make even the most wretched hive of Mos Eisley scum and villainy proud:
  1. Macy's is ordered to pay sales commission restitution to union employees on the money it earned from its self-checkout mobile app, which is remarkable for two reasons: 1) Macy's didn't think about this issue in advance? 2) People actually used Macy's self-checkout app? (Read More)
  2. Stand by ion control -- Instacart now accepts SNAP payments for several large scale supermarket chains. (Read More)
  3. Amazon gives Walmart the middle finger, saying 500,000 of its employees, who already earn a starting wage of $15 an hour, will also receive an additional pay increase this year of between 50 cents and $3 an hour. Meanwhile, Walmart CEO Doug McMillon is still reportedly clinging to his ladder. (Read More)
  4. CVS says it will launch a $100 million venture fund to make healthcare more accessible and affordable. (Read More)
  5. And, from the realm of it is just so cool, we had to talk about it, SoFi says its credit card users can now convert cash-back rewards to Ethereum and Bitcoin. (Read More)

No word yet on if and when midichlorians will also become an acceptable form of tender.

Be careful out there (and May the 4th Be with You),

-- Chris, Anne, and the entire Omni Talk team
Walmart, Wizards, and Gopuffs
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Editors: Chris Walton & Anne Mezzenga

Chris Walton and Anne Mezzenga are leading experts and influencers in omnichannel retailing. Connect with Chris and Anne on Linkedin.

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