Live from Groceryshop, our interviews with Shipt's Chief Business Officer and the FRONTdoor collective and more great quotes from the show!

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Today's Fast Five Tue, 21 Sep 2021
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Hello Omni Talk Fans! The sands of the Mandalay Bay beach and pina coladas in strobe-lit glasses can't stop us! Anne and I are still alive and kicking and just finished up an awesome Day 2 of Groceryshop.

Here were our Fast Five favorite quotes from Day 2:

1.
"The more you offer instant delivery the more addicted your consumers will get to it." -- Ben Jones, Founder and CEO, Ohi 
2.
"Inflationary prices on food are up, so we are going to need to see new ways for people to get access to food." -- Josh Dominguez, Founder and CEO, Flashfood Inc 
3.
"Alcohol is a win win win for all our consumers on DoorDash. People are 30% more likely to place an order if alcohol is involved." -- Tony Xu, Co-Founder and CEO, DoorDash
4.
"At its best the grocery business is not transactional. It's personal." -- Rick Gomez, EVP, Chief Food & Beverage Officer, Target 
5.
"Owning the last-mile yourself is important . . . Assembling orders in store is not helpful. Need a dark store or some form of automation." -- Wouter Kolk, CEO Europe and Indonesia, Ahold Delhaize

Be careful out there,

-- Chris, Anne, and the entire Omni Talk team

P.S. We have some really special podcasts again for you today: 

-- First, as you will see above, we sat down with Shipt's Chief Business Officer Rina Hurst to discuss all the moves Shipt is making of late, from their geographic expansion to their personal shopper program, and also their recently announced plan to provide free Shipt memberships to all Visa cardholders.

Plus, we also got Rina to reveal Shipt's 3 Ring Strategy for Expansion -- which importantly does not factor in restaurant delivery, at least not right now anyway. (Listen Here)

-- Second, as you will see below, we also turned our spotlight on a company embarking on one of the most intuitive ideas around -- the FRONTdoor Collective and its effort to bring together hundreds of last-mile delivery drivers to give them economies of scale that they would not otherwise have on their own. (Listen Here)

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Editors: Chris Walton & Anne Mezzenga

Chris Walton and Anne Mezzenga are leading experts and influencers in omnichannel retailing. Connect with Chris and Anne on Linkedin.

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