According to the nation’s authority on health plan quality, Blue Shield of Massachusetts (Blue Cross) has been designated one of the top health plans in the country once again. Blue Cross’ Commercial HMO/POS plan and Commercial PPO plan received 4.5 out of 5 stars from the National Committee for Quality Assurance (NCQA), placing the not-for-profit health plan in the top 10% of commercial health plans in the country for clinical quality and member experience.
- Community Focused: Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. They are committed to the relentless pursuit of quality, equitable, and affordable health care with an unparalleled consumer experience. Consistent with their promise to always put their members first, they are rated among the nation’s best health plans for member satisfaction and quality.
- Allies: “It’s more critical than ever that we’re there for our members, serving as trusted allies during a time of great uncertainty and worry,” said Blue Cross President & CEO Andrew Dreyfus. “We’re proud to again be recognized as one of the top health plans in the country – it’s a testament to the work of our employees and their unwavering commitment to our members.”
- Nonprofit: NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care.
- Effective: Each year NCQA rates approximately 1,400 health plans for their effectiveness of wellness and prevention efforts, including immunizations and cancer screenings and successful management of chronic illness and access to high-quality primary and specialty care
- Federation: The Blue Cross and Blue Shield Association is a national federation of 35 independent, community-based and locally operated Blue Cross and Blue Shield companies that collectively provide health care coverage for one in three Americans. BCBSA provides health care insights through The Health of America Report series and the national BCBS Health Index.hp
