Introduction to the MGB-DASCO Joint Venture
Boston, Massachusetts has become the launching ground for an innovative healthcare collaboration that promises to transform how patients receive durable medical equipment during hospital discharge. On November 10, 2025, DASCO Home Medical Equipment announced a groundbreaking joint venture with Mass General Brigham, one of the nation’s premier healthcare systems. This strategic partnership addresses a critical gap in patient care: the often complicated and delayed process of obtaining essential medical equipment when transitioning from hospital to home.
Addressing a Critical Healthcare Challenge
Hospital discharge delays due to medical equipment coordination have long frustrated patients, families, and healthcare providers. Traditional DME procurement often involves navigating multiple vendors, enduring extended wait times, and managing complicated insurance approvals. These challenges can keep medically stable patients in hospital beds longer than necessary, creating inefficiencies throughout the healthcare system while causing unnecessary stress for patients eager to recover at home.
How the Partnership Works
The MGB-DASCO collaboration represents a fundamental reimagining of durable medical equipment delivery within hospital systems. Rather than functioning as an external vendor, MGB-DASCO operates as an integrated DME provider embedded directly within Mass General Brigham hospitals.
Combining Expertise for Better Outcomes
This joint venture strategically combines DASCO’s extensive operational expertise and comprehensive supply capabilities with Mass General Brigham’s clinical leadership and unwavering commitment to patient-centered care. Together, these complementary strengths have created a more reliable, coordinated, and efficient system for delivering essential medical equipment directly to patients’ homes.
Key Features of the Integrated DME Model
24/7 Operational Availability
MGB-DASCO operates seven days a week, 365 days a year, ensuring patients can receive equipment regardless of when they’re medically cleared for discharge. This round-the-clock availability eliminates weekend and holiday delays that previously extended hospital stays unnecessarily.
Epic EMR Integration
The partnership features full integration with Mass General Brigham’s electronic medical record system, Epic. This seamless connection enables clinicians to order durable medical equipment directly through their existing workflow, eliminating redundant data entry and reducing the potential for communication errors. Real-time order tracking and status updates keep care teams informed throughout the process.
On-Site DASCO Liaisons
DASCO representatives are physically present at MGB hospitals, providing immediate support to care teams and patients. These on-site liaisons assist with equipment selection, insurance verification, and patient education at the bedside. Their presence ensures rapid response times and personalized service, with equipment often delivered within hours rather than days.
Clinical and Operational Benefits
Removing Barriers to Care
“This collaboration is about removing barriers for both patients and clinicians,” said Jason Seeley, President of DASCO Home Medical Equipment. “Our shared goal is to ensure every patient can safely transition home with the equipment they need, when they need it. The early results show meaningful improvements in discharge efficiency and patient satisfaction.”
Streamlined Coordination
The integrated model eliminates the fragmented communication that previously characterized DME procurement. Hospital care teams, equipment specialists, and patients now work within a unified system, reducing misunderstandings and ensuring everyone has access to the same information simultaneously.
Patient Impact and Early Results
Since launching at Brigham and Women’s Hospital and Massachusetts General Hospital in August 2025, the MGB-DASCO model has already demonstrated measurable improvements across multiple metrics.
Faster Delivery Times
Equipment delivery timelines have been significantly reduced, with many patients receiving necessary items within hours of order placement. This acceleration means patients can leave the hospital sooner while still ensuring they have everything needed for safe home recovery.
Enhanced Patient Choice and Satisfaction
“This collaboration addresses key challenges in obtaining and coordinating home medical equipment, which often required navigating multiple vendors, follow-up calls, and delays that sometimes extended hospital stays for patients who were otherwise ready to go home,” said Jennifer Vergados, Complex Care Program Manager at Mass General Brigham. “Now, our patients have more choice, building on our goals as a hospital system to provide the best quality, personalized care.”
Importantly, patients retain complete freedom to choose their preferred DME provider. The MGB-DASCO partnership simply adds a new, highly integrated option that many patients find more convenient and reliable.
Future Expansion Plans
The initial success at Brigham and Women’s Hospital and Massachusetts General Hospital has paved the way for broader implementation. The program will expand to additional Mass General Brigham hospitals throughout 2026, bringing the same integrated approach to more patients across the healthcare system.
This phased expansion allows the partnership to refine processes, incorporate feedback, and ensure consistent quality as the model scales to serve larger patient populations.
Conclusion
The MGB-DASCO joint venture represents a significant advancement in patient care coordination and hospital discharge efficiency. By embedding durable medical equipment services directly within the hospital system, this partnership eliminates traditional barriers and creates a smoother transition for patients moving from hospital to home. As the model expands throughout Mass General Brigham hospitals, it has the potential to serve as a blueprint for healthcare systems nationwide seeking to improve discharge processes and patient outcomes.
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