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Blue Shield Leads Chronic Care Payment Reform

Blue Shield of California is reinforcing its leadership role in transforming the U.S. healthcare system by becoming one of the first health plans to publicly commit to the Center for Medicare and Medicaid Innovation’s (CMMI) Advancing Chronic Care with Effective, Scalable Solutions (ACCESS) Model. This outcomes-based initiative is specifically designed to modernize chronic care delivery through technology-enabled care and meaningful payment reform.

A Public Pledge to Prioritize Patient Outcomes

On February 12, 2026, Blue Shield of California joined CMS Administrator Dr. Mehmet Oz and 15 other national health plans in a formal public pledge to accelerate payment models that reward measurable improvements in patient health outcomes — rather than simply rewarding the volume of services delivered. This early commitment reflects Blue Shield’s long-standing conviction that aligning incentives across Medicare, Medicaid, Affordable Care Act (ACA), and commercial payers is essential to scaling high-quality, sustainable chronic care across the nation.

As a taxpaying, nonprofit health plan serving more than 6 million members in California and across the country, Blue Shield remains focused on modernizing the healthcare system, supporting preventive and chronic care management, and tying reimbursement directly to better health outcomes. The organization has expressed strong support for CMS’s growing efforts to align payers, providers, and patients around a shared goal: delivering better healthcare at an affordable cost.

A Proven Track Record in Value-Based Care

Blue Shield’s commitment to the ACCESS Model is not a new direction — it is a continuation of a well-established pattern of innovation in payment reform. The health plan has previously partnered with CMS on Primary Care First, an alternative payment model engineered to improve primary care delivery while meaningfully reducing administrative burden on providers.

Blue Shield also championed the multi-payer California Advanced Primary Care Initiative, a program that reinforced a core belief the organization holds firmly: cross-payer alignment — not siloed, isolated programs — is what drives lasting and systemic impact in healthcare. These initiatives have laid the groundwork for the broader transformation that ACCESS now seeks to accelerate.

Understanding the ACCESS Model’s Four Clinical Tracks

ACCESS addresses chronic conditions that affect more than two-thirds of all Medicare beneficiaries and account for a significant share of national healthcare expenditures. The model is structured around four focused clinical tracks, each targeting a specific area of chronic disease:

Early Cardiovascular-Kidney-Metabolic (eCKM): This track addresses early-stage conditions including hypertension, dyslipidemia, obesity, and prediabetes — targeting patients before conditions escalate into more complex and costly health challenges.

Cardiovascular-Kidney-Metabolic (CKM): Focused on more advanced conditions such as diabetes, chronic kidney disease, and atherosclerotic cardiovascular disease, this track aims to improve outcomes for some of the most high-cost patient populations in the Medicare program.

Behavioral Health (BH): Recognizing that mental health is inseparable from physical health, this track targets depression and anxiety — two of the most prevalent and undertreated conditions among Medicare beneficiaries.

Musculoskeletal (MSK): Chronic musculoskeletal pain affects millions of Americans and is a major driver of both disability and healthcare utilization. This track focuses on evidence-based care management for this underserved population.

Technology-Enabled Care as the Path Forward

A defining feature of the ACCESS Model is its emphasis on technology-enabled care as the mechanism for improving both care quality and operational efficiency. By reducing administrative burden on providers and strengthening care coordination across settings, the model creates the conditions for real, measurable improvements in patient health — not just process compliance.

Blue Shield’s participation signals a broader industry shift: health plans that once operated primarily as payers are now taking an active role in shaping how care is designed and delivered. Through ACCESS, Blue Shield is helping set the standard for what chronic care should look like in a modern, value-driven healthcare system.

Commitment to Affordable, High-Quality Care

Blue Shield of California’s pledge to the ACCESS Model underscores its continued leadership in advancing primary care, value-based payment reform, and high-quality care at an affordable cost. As chronic disease burdens continue to grow across the U.S. population, initiatives like ACCESS represent a critical step toward a healthcare system that is both more effective and more equitable — one where what matters most is whether patients are actually getting healthier.

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