As healthcare costs continue to rise across the United States, employers are searching for innovative ways to provide quality benefits while controlling expenses. In response, AdventHealth has developed an internal health plan model that is now becoming a potential solution for external employers. The health system believes its successful employee-focused approach can deliver better outcomes, lower costs, and improved member satisfaction.
According to AdventHealth leaders, the organization’s Select Plan has already demonstrated strong performance among employees. Consequently, the health system now sees an opportunity to expand this model beyond its workforce and into the broader employer market. This move reflects a growing trend toward value-based care and employer-provider collaboration.
Why AdventHealth Created the Select Plan
Addressing Rising Healthcare Costs
Healthcare expenses have increased significantly in recent years. Therefore, employers and health systems alike are looking for sustainable alternatives to traditional insurance models.
To address this challenge, AdventHealth launched the Select Plan for its employees. The program uses a narrow-network structure that directs members toward providers within AdventHealth’s clinically integrated network. As a result, the organization can better coordinate care, improve outcomes, and reduce unnecessary spending.
Building a Value-Based Care Framework
The plan aligns patients with healthcare providers who actively participate in value-based care initiatives. Furthermore, it encourages preventive care and early intervention, helping members stay healthier while reducing long-term costs.
This approach allows AdventHealth to focus on quality rather than volume. Consequently, patients receive more coordinated and personalized healthcare experiences.
Key Features of the Health Plan Model
Integrated Care Services
One of the most distinctive aspects of the Select Plan is its integrated support structure. Members gain access to:
- Care concierge services
- Telehealth solutions
- Virtual primary care physicians
- Proactive health management programs
- Care coordination resources
These services simplify healthcare navigation and improve patient engagement. Additionally, they help members access the right care at the right time.
Partnership with Aetna
Although AdventHealth manages many aspects of the program, claims administration is handled by Aetna through a third-party arrangement. This partnership combines AdventHealth’s clinical expertise with established insurance administration capabilities.
As a result, the model delivers operational efficiency while maintaining a seamless member experience.
Early Results and Employee Adoption
Strong Enrollment Growth
The Select Plan enrolled nearly 11,000 members during its first year in Florida. Since then, enrollment has increased to more than 18,000 following expansion into Colorado for 2026 coverage.
Although this number represents only a portion of AdventHealth’s employee population, leadership expects adoption to continue growing over time.
High Satisfaction and Engagement
The plan has generated impressive performance metrics. For example:
- Net Promoter Score reached 92.
- More than 92% of members completed a primary care visit by midyear.
- Employee engagement levels exceeded expectations.
These results suggest that the model successfully combines affordability, accessibility, and quality care delivery. Furthermore, proactive outreach efforts encourage members to stay connected with their healthcare providers.
Benefits for Employers
Lower Healthcare Spending
Employers continue to face increasing healthcare expenditures. Therefore, solutions that improve efficiency without sacrificing quality are highly attractive.
AdventHealth believes its model can help employers lower costs by:
- Increasing preventive care utilization
- Reducing unnecessary emergency department visits
- Improving chronic disease management
- Encouraging coordinated care pathways
As a result, organizations may achieve better financial outcomes while supporting employee wellness.
Improved Employee Experience
Modern employees expect healthcare benefits that are easy to use. Fortunately, the Select Plan emphasizes convenience through virtual care, concierge support, and streamlined scheduling.
Consequently, employees spend less time navigating complex healthcare systems and more time focusing on their health.
AdventHealth’s Long-Term Growth Strategy
From Internal Pilot to Employer Solution
AdventHealth views the Select Plan as a proof of concept. Several services developed within the employee plan are already being marketed to employers, including health management and emergency department coordination programs.
Therefore, the organization is steadily building capabilities that can support future employer partnerships.
Expanding Clinically Integrated Networks
The success of the Select Plan stems from years of investment in clinically integrated networks. AdventHealth consolidated multiple Florida networks into a unified structure and plans to launch additional system-owned networks in new markets.
This infrastructure provides standardized data tools, provider alignment, and operational consistency. Consequently, AdventHealth can scale its employer-focused healthcare offerings more effectively.
The Future of Employer-Sponsored Healthcare
Healthcare leaders increasingly recognize the value of direct employer-provider relationships. As employers seek alternatives to traditional insurance arrangements, health systems with integrated care capabilities may become important partners.
Moreover, models like AdventHealth’s Select Plan demonstrate how coordinated care, technology, and patient engagement can work together to improve outcomes. If these trends continue, employer-sponsored healthcare could undergo significant transformation during the coming years.
Conclusion
AdventHealth’s Select Plan represents a strategic effort to reshape employer-sponsored healthcare. By combining value-based care, integrated services, and proactive patient engagement, the health system has created a model that delivers strong employee satisfaction and growing enrollment.
As healthcare costs remain a major concern for employers, AdventHealth believes its proven internal health plan can become a scalable solution for external organizations. If successful, this approach could redefine how employers, providers, and employees collaborate to achieve better health outcomes while controlling costs.
