What Is Microsoft Copilot Health?
Microsoft has launched Copilot Health, a powerful consumer-facing AI tool designed to give patients a clearer picture of their own health. The tool lives inside the existing Microsoft Copilot app. It brings together medical records, lab results, and wearable device data into one unified, intelligent experience.
The goal is straightforward. Patients often struggle to understand test results, remember questions for their doctors, or track patterns across multiple health systems. Copilot Health addresses all of these challenges by applying AI intelligence to a user’s real health data.
Microsoft confirms that the new platform sits within the existing Copilot app, making it accessible to millions of existing users without needing a separate download. Furthermore, Microsoft reports that health is already the most common topic people raise on the Copilot mobile app signaling strong demand for this kind of tool.
How HealthEx Powers the Platform
HealthEx’s Role in the Partnership
HealthEx announced its partnership with Microsoft to power personal health record integration for Copilot Health, Microsoft’s new AI-driven health experience within Microsoft Copilot. Together, the two companies combine digital identity management, real-time health record retrieval, and user consent infrastructure into a seamless experience.
HealthEx offers one of the simplest records retrieval flows available, powered by TEFCA individual access services spanning 12,000+ organizations and 72,000+ unique connections, alongside direct FHIR-endpoint exchange with over 52,000 healthcare organizations.
How Setup Works
Setting up the service takes only a few minutes. Individuals verify their identity using biometrics and a government ID, then grant permission for Copilot Health to access their health history across labs, medications, conditions, clinical notes, and more — with full transparency and the ability to revoke access at any time.
Additionally, users must confirm their identity through Clear, an identity verification system, before health records are retrieved through HealthEx.
What Data Does Copilot Health Access?
Medical Records and Clinical History
Once connected, Copilot Health draws from an extensive range of clinical data. When a user imports their health records, the tool includes visit summaries, medication lists, and test results. This data comes from hospitals, clinics, and specialist providers across the United States.
Wearable Device Integration
Beyond clinical records, the platform connects to real-time fitness and health data. Users can share activity levels, sleep patterns, vital signs, and other health data from more than 50 wearable devices and health records from more than 50,000 U.S. hospitals and provider organizations through HealthEx.
AI-Powered Insights and Citations
Copilot Health does more than simply display data. It applies AI to surface actionable insights. Users can ask questions and receive answers that include citations from Harvard Health, according to Microsoft. Moreover, Copilot Health connects to real-time U.S. provider directories, so patients can search for doctors and specialists by location or speak their native language.
Privacy, Security, and Patient Control
How Microsoft Protects Your Health Data
Patient privacy is a top priority for this platform. Microsoft states that all conversations with Copilot Health are de-identified, and user conversations are read only by the automation and are not used for model training.
Data in Copilot Health is protected with industry-leading safeguards, including encryption at rest and in transit, strict access controls, and the ability to manage and delete your information when you choose.
User Control Over Connections
Patients retain full control over their data at all times. Users can disconnect from electronic health records and wearables at any time. This ensures that no data sharing occurs without ongoing, explicit consent.
Clinical Oversight and Certification
Microsoft worked with more than 230 physicians to help develop the system and review its safety. Additionally, Copilot Health has achieved ISO/IEC 42001 certification — the world’s first standard for AI management systems — meaning an independent third party has verified how Microsoft builds, governs, and continuously improves the AI behind the service.
Epic Systems Join the Ecosystem
The partnership extends well beyond Microsoft and HealthEx alone. Epic Systems and HealthEx announced jointly that patients could use their own digital health record applications to access and consolidate their Epic health records from multiple providers through the service.
This collaboration expands the number of records Copilot Health can access, making it more useful for patients who receive care across different provider networks. As a result, patients gain a more complete health history without having to manually gather records from each institution.
Why This Matters for Healthcare
Addressing a Broken System
Healthcare in the United States faces a significant access problem. Demand for care continues to outpace access to physicians and healthcare services, leaving millions of Americans struggling to navigate a system that grows more costly every year.
Copilot Health tackles this challenge head-on. Rather than replacing doctors, it helps patients arrive at appointments better prepared. They bring the right questions, understand their own results, and engage more confidently with their care team.
A Vision for Medical AI
Microsoft’s goal is to provide users with trusted access to medical superintelligence — health AI that can ultimately combine the wide-ranging knowledge of a general physician with the depth of a specialist. New AI features will only be released after rigorous clinical evaluations and with clear labeling, the company says.
Availability and Rollout Plans
The new Microsoft Copilot Health will be available through a phased rollout, aimed at helping people better understand their health records and wearable data through AI analysis.Copilot Health is launching first in English in the United States to adults aged 18 and older, with additional language and voice options actively in development.
