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Leadership Transformation: Melissa Flicek, The Optum CTO joins BCBS Minnesota as The New CIO
(As per GLOBE NEWSWIRE findings)
Leadership changes in healthcare insurance are underway at Blue Cross and Blue Shield of Minnesota (Blue Cross) with the addition of two executives. Chris Boles is now the vice president of Medicare and Individual segments, while Melissa Flicek assumes the role of chief information officer.
These healthcare executive moves bring individuals with impressive experience and proven results,” said Dana Erickson, president and CEO of Blue Cross and Blue Shield of Minnesota. “They are well-positioned to deliver on our organization’s objectives and strategic priorities, ensuring value for members, clients, and business partners. I am very pleased to welcome such accomplished leaders to Blue Cross and Blue Shield of Minnesota.”
Leadership Shift: Chris Boles Appointed Vice President, Directing Medicare and Individual Areas
In leadership changes in healthcare insurance, Chris Boles brings over two decades of expertise to Blue Cross. His role as the Medicare and Individual Products leader involves crafting strategic product direction, sales strategy, and distribution channel management for both portfolios.
Blue Cross’s offerings span individual and family health plans across Minnesota, with an extensive Medicare portfolio covering Medicare Advantage Plans, Prescription Drug coverage, Group Retiree Products, Prescription Drug Plans, and Special Needs Plans. Boles will also guide strategic direction and leadership for the Blue Cross Stars and Risk Centers of Excellence.
Boles has accumulated diverse leadership experiences within the healthcare industry, having held various positions at Elevance Health, including vice president of Group Retiree Solutions and regional vice president of Medicare Blue Alliances. Apart from managing his consulting business, he has contributed his expertise to notable organizations like United HealthGroup, PacifiCare Health Systems, and Deloitte Consulting.
Boles reports to Monica Engel, senior vice president of Government Markets and CEO of Blue Plus, the company’s Health Maintenance Organization (HMO), further solidifying his role within the healthcare industry.
Leadership Shift: Melissa Flicek Appointed As The BCBS Minnesota New CIO
Bringing over two decades of expertise in technology development and business transformation, Melissa Flicek, the Optum CTO joins BCBS Minnesota. In her capacity, she will be responsible for steering the strategic direction of business technology, cybersecurity, data analytics, procurement, vendor management, and facilities. Moreover, Flicek the BCBS Minnesota New CIO, ensures the cohesive delivery of technological services and solutions across diverse teams, aiming to optimize the utilization of data and insights for individual members, group customers, and network providers.
Flicek, Chief Technology Officer to CIO transition at BCBS, where she held the position of Chief Technology Officer for Optum. Her role involved overseeing various enterprise projects enhancing user experiences, including identity management, marketing technology, and mobile applications. Before her time at Optum, Flicek held significant leadership roles at Medtronic and Target Corporation.
At Medtronic, she had global responsibilities for digital capabilities, focusing on initiatives like digital marketing and e-commerce platforms. During her tenure at Target Corporation, Flicek directed Technology Services, overseeing digital experiences across multiple channels including target.com, mobile apps, and in-store digital platforms.
Overview of Blue Cross and Blue Shield of Minnesota
For over 90 years, Blue Cross and Blue Shield of Minnesota (bluecrossmn.com) has been dedicated to promoting the health, well-being, and peace of mind of our members. We are committed to providing fair access to top-quality healthcare at an affordable cost. With a membership exceeding 1.7 million individuals, our reach extends across every county in Minnesota, all 50 states, and four continents. Blue Cross and Blue Shield of Minnesota operates as an independent licensee of the Blue Cross and Blue Shield Association.
Features of BCBS:
- Full Coverage: BCBS Global provides healthcare for people who live, work, or travel abroad. They offer everything from regular check-ups to emergency care in different countries.
- Lots of Doctors and Hospitals: BCBS Global has agreements with over 1.7 million doctors and hospitals worldwide. So, wherever you are, you can find medical help easily.
- Help When You Need It: BCBS Global gives personal help to members. They assist with finding local healthcare, booking appointments, and getting emergency services, making sure you get the care you need.
Wrapping Up
In conclusion, the recent appointments of Chris Boles as Vice President and Melissa Flicek, the BCBS Minnesota New CIO, mark significant Leadership Changes in Healthcare Insurance within Blue Cross and Blue Shield of Minnesota (BCBS Minnesota).
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FAQs
- Is it true that Optum CTO Joins BCBS Minnesota?
Ans. Yes, according to the GLOBE NEWSWIRE report, Melissa Flicek, who previously held the CTO position at Optum, has been named CIO at Blue Cross and Blue Shield of Minnesota (BCBS Minnesota).
- Who is the BCBS Minnesota new CIO?
Ans. Melissa Flicek is the new BCBS Minnesota CIO.
- How was Melissa Flicek’s journey from Chief Technology Officer to CIO transition?
Ans. Melissa Flicek moved from CTO at United HealthGroup to CIO at Blue Cross, shifting from overseeing enterprise initiatives to leading technology development, cybersecurity, data analytics, procurement, and facilities. Her transition reflects her diverse tech leadership experience and her focus on maximizing data impact for stakeholders.
- What Leadership changes in healthcare insurance will take place with the appointment of Melissa Flicek?
Ans. Melissa Flicek’s appointment as CIO at Blue Cross suggests leadership changes in healthcare insurance with a focus on technology, cybersecurity, data analytics, procurement, and facilities management to enhance operational efficiency and customer experience.