UnityPoint Join Hands with ConnectedHealth for Health Interoperability

It should come as no surprise that the digital landscape in healthcare is fragmented and segmented, with several point solutions. UnityPoint Health, a Des Moines, Iowa-based health organization, is fully aware of this. The health system believes the platform will improve patient experience, retention, telehealth utilization, contact center traffic, care gaps, and value-based care because it interfaces with the EHR and many other systems.

• Partnership: UnityPoint Health hooked up with health IT vendor Connected Health. The vendor enables digital transformation through a platform that provides patients a new entry point to healthcare. Patients can manage every aspect of their health in one centralized location.
• Tools: “Patients want digital health tools, but they do not want 100 of them,” said Matthew Warrens, managing director of innovation at UnityPoint Health. “Providers and payers face a tidal wave of point solutions that can help meet consumer demand, but also lack a comprehensive view of a patient’s data accumulated through digital sources.
• Health insights: By identifying personalized health insights that help patients and providers close gaps in care, the platform supports population health and value-based care initiatives. “The vendor makes it possible for patients to share their pertinent health information with providers in real-time and allow anyone within their trusted circle of care to be informed as well,” he added.
• Integration: The patient digital health platform integrates with UnityPoint Health’s electronic health record, patient portal and other existing digital solutions. In addition to housing multiple digital solutions in one place, b.well recommends solutions to the patient based on what is known about them, leading to a better care experience, he said.
• Platform: “Through the convenience of the all-in-one platform, UnityPoint Health expects an increase in virtual visit utilization, reduced call center volumes, and a higher percentage of closed care gaps,” Warrens said. UnityPoint Health will leverage b.well to improve the efficiency of value-based care initiatives, he added.