NextGen Healthcare introduces Ambient Assist, an AI-powered mobile app that interprets patient-provider conversations in real-time, saving healthcare providers up to two hours of daily documentation time with 90% accuracy. The solution generates SOAP notes, enhancing efficiency without requiring copying and pasting into Electronic Health Records. This initiative aims to combat physician burnout. NextGen’s AI system respects patient privacy by automatically deleting audio, transcription, and notes. By reducing the documentation burden and offering quick access to essential patient information, Ambient Assist represents a significant step toward improving healthcare delivery.
NextGen Healthcare has unveiled a cutting-edge AI-powered ambient listening solution that seamlessly integrates with Electronic Health Records (EHR). This innovative mobile app promises to revolutionize the healthcare industry by potentially saving healthcare providers up to two hours of daily documentation time while maintaining an impressive 90% accuracy rate, according to the company.
NextGen Healthcare’s groundbreaking technology, known as Ambient Assist, utilizes artificial intelligence to actively interpret patient-provider conversations in real time. It summarily captures and documents care plans and appointments as they occur. This transformative tool generates AI-driven Subjective, Objective, Assessment, and Plan (SOAP) notes, significantly reducing the time healthcare providers spend on documentation.
What sets this cloud-based EHR solution apart is its generative AI, seamlessly integrated into the NextGen mobile application, which meticulously filters and identifies relevant details with over 90% accuracy. Healthcare professionals can access SOAP notes within just 30 seconds of completing a patient encounter. Once reviewed and edited by the provider, the notes are seamlessly transferred to the NextGen Enterprise EHR system, eliminating the need for tedious copying and pasting.
NextGen Healthcare’s commitment to addressing the critical issue of physician burnout is evident in the creation of this AI tool. David Sides, NextGen’s President and CEO, noted that this innovation was a direct response to the documented epidemic of physician burnout. Importantly, the AI system doesn’t make medical judgments or infer medical conditions but rather trains itself based on natural language and medical acronyms.
Furthermore, NextGen places a premium on patient privacy. The audio, transcription, and generated notes are automatically deleted to ensure the utmost confidentiality.
In the broader context, clinician burnout remains a significant challenge in healthcare delivery, closely linked to excessive documentation demands. Evaluating medical transcription software across various scenarios before investing is crucial for healthcare organizations seeking to reduce the burden of documentation and alleviate burnout, as emphasized by Dr. Kendell Cannon, Chief Medical Officer at Herself Health.
Beth McCombs, Executive Vice President and Chief Technology Officer at the Fortune 500 medical and healthcare information technology company BD, underscored the role of automation in giving healthcare providers more time to focus on patient care. Technological advancements like AI are creating opportunities for clinicians to streamline administrative tasks and enhance patient care.
Overall, NextGen Healthcare’s Ambient Assist is more than just a transcription service; it’s an intelligent ally that empowers healthcare providers to reclaim their time and serve patients more effectively, as stated by David Sides when introducing these groundbreaking capabilities.
