South Metropolitan Health Service (SMHS) in Western Australia has embarked on a digital transformation journey, starting with its pre-surgery program and expanding its vision to encompass non-surgical pathways. Partnering with Personify Care, SMHS aims to revolutionize its LifeFit-SurgFit Program, leveraging technology to improve patient outcomes and operational efficiency. The adoption of Personify Care’s digital platform enables patients to receive personalized guidance throughout their surgical journey, ensuring they are fit for surgery and equipped for a healthy post-operative life. Despite recent cybersecurity challenges, SMHS remains committed to delivering high-quality, patient-centered care through innovation and technology integration.
South Metropolitan Health Service (SMHS) in Western Australia has embraced digital innovation to enhance patient care and streamline healthcare delivery processes. With the digitization of its pre-surgery program and plans to extend digital solutions to non-surgical pathways, SMHS is at the forefront of leveraging technology to optimize patient outcomes. Partnering with Personify Care, SMHS aims to empower patients to navigate their surgical journey with confidence and support. This initiative reflects SMHS’s commitment to delivering holistic, patient-centered care through innovation and collaboration.
Digitization Enhancing Patient Care in South Metropolitan Health Service
After three years since its inception, SMHS has decided to digitize its pre-surgery program. This decision reflects the organization’s commitment to leveraging technology to improve patient outcomes and operational efficiency. Partnering with Personify Care, a leading provider of digital healthcare solutions, SMHS aims to revolutionize its LifeFit-SurgFit Program.
The LifeFit-SurgFit Program, introduced in 2020-2021, represents a holistic approach to preparing patients for surgery. Through this program, patients receive comprehensive support from a multidisciplinary team, empowering them to optimize their health and well-being before undergoing surgery. Initially implemented without a digital platform, the program is now set to undergo a digital transformation with the adoption of Personify Care’s software-as-a-service (SaaS) application.
Personify Care’s solution will enable patients to complete health questionnaires and receive personalized guidance throughout their surgical journey. By facilitating early screening and implementing targeted patient pathways, the platform aims to ensure that patients are not only fit for surgery but also equipped to lead healthy lives post-surgery. This strategic move underscores SMHS’s commitment to enhancing patient care through innovation and technology integration.
The decision to partner with Personify Care was influenced by the company’s proven track record in delivering prehabilitation, pre-surgical, and post-discharge pathways across various healthcare settings in Australia. Despite recent cybersecurity challenges faced by other healthcare organizations utilizing Personify Care’s digital pathways, SMHS remains confident in the platform’s ability to meet its cybersecurity requirements. Personify Care’s recent certification with ISO 27001:2022 further validates its commitment to ensuring the highest standards of information security.
The successful implementation of Personify Care’s platform within the LifeFit-SurgFit Program could pave the way for its expansion into other clinical pathways within SMHS. This includes non-surgical pathways such as endoscopy, demonstrating the scalability and versatility of digital healthcare solutions in improving patient care across diverse healthcare settings.
In embracing digital patient pathways, SMHS aims to enhance the reach of its pre-surgery program and provide its multidisciplinary team with early visibility into key clinical indicators. By leveraging technology to deliver personalized care, SMHS seeks to optimize patient outcomes and streamline healthcare delivery processes.
As the healthcare landscape continues to evolve, the digitization of healthcare services emerges as a critical enabler of transformation. SMHS’s initiative to digitize its pre-surgery program represents a proactive step towards harnessing the power of technology to improve patient care and drive operational excellence. Through strategic partnerships and a commitment to innovation, SMHS is poised to lead the way in delivering high-quality, patient-centered care in the digital age.
South Metropolitan Health Service’s (SMHS) adoption of digital healthcare solutions marks a significant milestone in its commitment to delivering high-quality, patient-centered care. By digitizing its pre-surgery program and exploring opportunities to extend digital solutions to other clinical pathways, SMHS is poised to enhance patient outcomes and improve operational efficiency. Despite challenges, such as cybersecurity concerns, SMHS remains steadfast in its dedication to leveraging technology to revolutionize healthcare delivery. Through strategic partnerships and a patient-centric approach, SMHS continues to lead the way in embracing digital innovation to empower patients and transform healthcare delivery in Western Australia.
