Artificial Intelligence Powers Next-Generation Care
Epic is revolutionizing healthcare by integrating AI capabilities across its technologies. According to Seth Howard, Executive Vice President for R&D at Epic, the company is committed to helping customers harness AI effectively. At HIMSS25 in Las Vegas (booth #3832), visitors will discover how these innovations improve clinical efficiency and patient experiences.
AI agents are forming the digital workforce of tomorrow, streamlining pre-visit preparation by chatting with patients, identifying missing tasks like lab work, helping schedule appointments, and creating easy-to-read summaries. What makes this system unique is its integration—Epic’s single, unified platform allows these agents to coordinate seamlessly across clinical, administrative, and patient-facing workflows.
Early Cancer Detection Saves Lives
One powerful application helps clinicians identify and manage lung cancer by automatically extracting findings from radiologists’ reports. At The Christ Hospital, this technology has already facilitated earlier cancer detection and initiated more than 50 cancer treatments since August alone.
Documentation Made Effortless
AI-powered charting continues to accelerate documentation tasks for busy healthcare professionals. Earlier this year, Epic published specifications for ambient voice recognition, creating new integration pathways for vendors to enhance note-writing workflows.
The company’s next advancement involves native multimodal capabilities that process video input, synthesize voice into various documentation formats, recognize images, analyze genomic data, and more. This comprehensive suite of options allows customers to adopt solutions that best meet their specific needs.
Beyond AI: Integrated Operations Management
Healthcare organizations need more than just AI. Epic is developing integrated modules to help manage operations across clinical, financial, research, and administrative areas:
- A clinical trials management system uniting workflows for patients, clinicians, researchers, and administrators
- A modular enterprise resource planning suite for comprehensive operational management
- Teamwork—a newly released staff scheduling system going live this year
Research Advancements and Collaboration
Epic continues to advance medical research through Cosmos, providing crucial point-of-care insights. The company is expanding collaboration among providers, health plans, life sciences, retail health, device manufacturers, and others through a shared platform. Meanwhile, MyChart continues to improve, now serving over 190 million patients worldwide. Epic is expanding its open-source AI Trust and Assurance Suite, giving health systems greater transparency and control.
Strategic Focus on Customer Success
Epic remains focused on customer success, which translates to: happy and healthy patients, informed and thriving clinicians, efficient health system operations, and medical advances. Their booth will highlight improvements in care access, financial operations, clinician wellbeing, and adoption of technologies like AI.
Addressing Healthcare’s Pressing Challenges
Healthcare systems face significant challenges: staff shortages, revenue uncertainty, and pressure to improve patient access. Epic’s “Level Up” program helps customers deploy the latest features at no additional cost.
Many organizations want to adopt AI more broadly but worry about expenses. Epic has introduced a new licensing model allowing customers to expand AI usage at predictable costs. For those concerned about AI performance, Epic is expanding its open-source AI Trust and Assurance Suite, giving health systems greater transparency and control.
Leading Interoperability Evolution
Epic customers are at the forefront of healthcare interoperability. Most are either live or planning to implement TEFCA, the government-sponsored national interoperability framework. This expansion of secure healthcare data exchange maintains patient privacy while supporting individual access to health records.
The company has released USCDI version 3, available to developers for free on open.epic alongside over 750 other APIs and interfaces at no cost to developers.
Visit Epic’s booth (#3832) at HIMSS25 to experience a slice of their campus culture, relax, catch up with colleagues, and learn about these innovations directly from their software developers.
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