Amazon Launches Alexa Smart Properties to Aid Senior Living Facilities

As part of Alexa Smart Properties, Amazon announced two new solutions that will allow senior living and healthcare providers to incorporate Alexa into their properties and empower residents and patients to be connected, informed, and entertained simply by asking Alexa.

• Devices: Alexa Smart Properties was created with senior living communities and healthcare facilities in mind, making it easier to deploy and manage Alexa-enabled devices at scale, allowing properties to provide personalized Alexa experiences for residents and patients while also increasing care team productivity and operational efficiency.
• Accessible: “We believe the intuitive and accessible nature of voice and Alexa has the potential to help and delight customers in many scenarios, in and outside of the home,” said Liron Torres, Head of Alexa Smart Properties, Amazon. “We’re excited to extend the experiences customers already love to senior living communities and healthcare systems and give providers new ways to save time and personalize care for their patients and residents.”
• Connection: Alexa Smart Properties enables senior living residents to keep in touch with their loved ones, connect with their community, access community news, and more, using the Amazon Echo device in their room. Family members and friends outside the property get peace of mind knowing they can easily get in touch with residents through Alexa calling.
• Streamline: Alexa can also help communities streamline activities like check-ins, field requests for maintenance, and administrative tasks—enabling associates to save time and increase productivity. Senior living communities like Atria and Eskaton will integrate with Alexa Smart Properties at select locations to provide a better experience for residents while creating empowered and more connected communities.
• Consistent: “We’ve consistently moved to put our residents in the position to live their best lives, now,” said John A. Moore, Chairman, and CEO of Atria Senior Living. “Technology has played a critical role in this effort. When you combine our resident and family app with the deployment of Alexa Smart Properties in our communities, seniors have an even greater ability to write the next chapter of their lives through easy-to-use technology that keeps them engaged and connected to their families at all times.”